If you have not yet received your order, we apologize for any inconvenience. Please follow these steps:
First, check the tracking information provided in the e-mail we sent you when your order was shipped. This will give you the latest status and location of your package.
Contact the carrier: If the tracking information doesn't provide clarity, contact the carrier or delivery company directly. They may have more details about the location of your package.
Check delivery address: Check that the delivery address you have provided is correct. Sometimes, errors in the address can lead to delivery problems.
Wait a little longer: In some cases, there may be delays due to unforeseen circumstances. Wait a little longer, especially if your order is international.
Contact customer support: If the problem persists, or if you have any further questions, please contact our customer support team at info@united-vintage.com. We're here to help and will do our best to resolve the situation quickly.